However, cleaning the tape drive rarely corrected the problem. How to take backup into tape drive, good if you send any. I have a backup configured on a hp storage works dat 160 sas tape drive. If your tape drive, tape library, or virtual tape library. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 regarding the most recent posting, i havent looked at this in a couple of years but the last time i did we spent a lot of time and were unable to find any reliable way of using tape drives with vmware. Lto4 ultrium specials from hp now available, product ships same day. It is a ibm ts3200 tape library, does anyone have any suggestions. Our nt server just crashed and we need to restore some databases that were back up into a seagate backup drive using backup exec 8. When a backup exec server is updated with patches, an alert is generated to warn you that the. I had the same, and for me the solution was to stop the backup exec services. In the devices tabright click on the drives and disable themright click again and delete them. Hp ultrium 5 lto drives dropping offline using backup exec 2012.
The backup exec 2014 hardware compatibility list does not list any tape devices that. In paid software i would suggest you ca arcserve and seagate backup exec or netbackup, now owned by symantec. For anyone like me still stuck with backup exec, be2014 is out. We offer everything from lto4 lto3 and lto2 drives to super dlt sdlt dds and ait technology. Hp msl 2024 tape library with a single hp sas lto6 tape drive. Hp lto ultrium3 showing offline in symantec backup exec we are having a server which has windows small business server 2011 standard service pack 1 64bit os installed. Backup exec 2014 jobs failing on hp proliant dl360 g6 with an hp. Hp ultrium 5 lto drives dropping offline using bac. Dell powervault tl2000tl4000 tape device goes offline. Backup exec yes, i know, i feel the same way about it you probably do running on a physical windows server. After i powered down my scsi tape drive dell powervault 124t autoloader it no longer shows up in backup exec in the device pool. Which tape drive is good also compatible with linux centos, pls send me the link 2. Backup exec will definitely backup remote serversworkstations to a media server that backup exec is installed on as long as the hardware and software is supported. We currently use windows remote agent for two of our servers, the closest match i can find in 12.
Then go to device manager and check properties of the tape drive, there should show symantec corporation in. Can i use backup exec to backup fromto fiber channel tape. This is a common problem with backup exec, when a tape drive is replaced windows sees it as a new hardware device and removeable storage claims the device as its own. With the abundant amount of features available in the backup, disaster recovery, and business continuity market, its hard to believe tape is still being used as a backup option. Figure 1 the device can be brought back online by right clicking on the tape drive and selecting online as shown figure 2. Alternatively, for customers who are using backup exec 12. You are referring to backup to tape job which could be either linked to backup to disk job or to the whole repository in both cases it would wait until new backups appear and then fire them to tape media.
The drivers that the tape drives are using are symantec drivers. This hardware compatibility list hcl document contains information for all editions of backup exec 16. How to troubleshoot issues with a robotic library autoloader. Explore five common veritas backup exec error codes, which range from services not starting to backup storage readwrite errors, and their resolutions. How to bring an offline tape device back online in the backup exec user interface. Can i attach a fiber channel tape drive directly to a san switch, then use a windows backup exec server physical to backup data from vms, fiber hosts, etc directly to tape over the fiber. Disk to disk to tape backup in backup exec niktipss blog. The drive drops out of device manager as well and cant see why it is doing this. So were stuck using be alongside veeam for a few items, purely because of this. Subsequent backups failing report that the device is offline. Error 1603 is related to the backup exec installation process or the agent update.
If a tape device shows as offline on the backup exec devices tab. The best thing about using your tape backup system as a secondary solution is you can run backups whenever you want because you will be backing up from the central backup server. Maybe another backup program that is locking the tape unit. They had performed all the usual steps, such as powercycling the library and then powercycling the server, but still no dice. If i run a cleaning job to clean the tape just in case that was the issue it goes offline while trying to clean. Backup exec 2014 agents and options techsoup canada. When i bring a drive online via the all storage gui, it falls back offline in a few minutes. How to copy data directly from a virtual tape library to a physical tape device. In backup exec 20122014 there is a new option that will put any. Ensure that the symantec backup exec drivers are installed on the tape drive. Raw file systems to multiple tape drives, example configuration and.
To resolve the issue i have to reboot the tape library and then restart the backup exec services. Awsgatewayvtl this device is provided with the gateway. Raw file systems to a single tape drive, rman backup. Dell powervault tl2000 tl4000 tape device goes offline while performing cleaning job. Other issues may include tape drives or tape libraries that are offline, storage. I have backup exec 2010 r3 installed and about once a week my backup will fail because for an unknown reason backup exec will mark my backup media as offline even though the media is present and available. Adding new tape drive to backup exec dell community. This will force the application to mount the new media and read its label. Backup exec running extremely slow to lto4 ultrium tape.
No matter we backup or inventory or quick or long erase the drive goes offline automatically. You will not use any network bandwidth, and you will not have to take servers offline to complete the backup. Physical volume library drive or robot paused, offline, or disabled. If it is an hp drive, you can download the hp tape tools. Click label media under media tasks with your drive still selected. How to prepare tapes for backup exec in tape library.
Backup exec now fully supports windows server 2012 and windows server 2012 r2. Acronis products cannot access tape drives if there is. We dont know which tape is which, are there any problem that has the capability of viewing the contents inside the backup tapes without using backup exec. The installation was successful, but our two tape drives hp storageworks lto4 ultrium 1760 of our tape library hpe storeever msl4048 are disabled now. When a drive goes offline due to a mount error, or a bad tape, then back online, the hpux and windows media agent s recover, and and see the drive as online at the os level. How to bring an offline tape device back online in the.
We have a tape library quantum scalar i40i80 and 2 tape drives hp ultrium 4scsi connected via sas. Symantec backup exec server thwack solarwinds thwack. Best practices for disktodisktotape backup biztech. Symantec backup exec installing symantec tape device drivers by running tapeinst. Cfs multiple tape drive backup burleson oracle consulting.
Once a new tape drive is connected to the system and booted properly, the tape drive is ready for use. Solved backup exec marks an available drive as offline. So, i ran into this issue today where a customer running backup exec 12. No drivers need to be loaded, as the drivers are already on the diskbox and removing the old autoloader from backup exec will not cause the drivers to be removed. Symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. D2d2t duplicate jobs which transfer data from disk to tape are insanely slow and nobody has yet solved this problem. Tape drives are used primarily to store data offline, often as a backup. Every so often the backup fails and the hp tape drive goes offline. Hp ultrium 5 lto drives dropping offline using backup exec. How to recreate tape library in symantec backup exec. Start backup exec and your drive should be available.
I dont need the backup exec to handle the tapes any more. Backup exec doesnt show tape drives and libraries, or tape drives and libraries are offline in backup exec. Go to tools configure device configure tape device install the tape drivers and follow the steps accordingly. The sas tape that backup exec uses randomly goes offline. The backuptodisk device is offline the backuptodisk device is out of free space. Solution if a tape device shows as offline on the backup exec devices tab. It seems that d2d2t feature in backup exec 11d is buggy. Check out our huge selection of tape drives in stock. This kind of defeats the purpose of having hardware encryption on the tape drive itself if your software has no key management awareness. Here are the steps that we tried in our setup to fix but it has not helped.
Backup exec doesnt show tape drives and libraries, or. Michael white how to october 16, 2014 october 16, 2014 minutes. Backup exec problem backup exec doesnt show tape drives and libraries, or tape drives and libraries are offline in backup exec and the devices display a code 19 or code 32 in windows device manager. Hp lto ultrium3 showing offline in symantec backup exec.
Click mysymantec login required below to be redirected to the new portal, then navigate to the my products tab to take advantage of the new experience. The new autoloader and drive should be detected automatically and be displayed on the devices tab of backup exec as sony3 and sony4, or perhaps tandberg1 and tandberg2. Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. Backup exec 2014 delivers full support for oracle recovery manager rman. Resolution create the powershell script file with the following content on the machine that is connected to the exported tape. But whenever we tried to run a second job, tape drive suddenly goes offline and the tape got stuck on the tape. The problem that we facing is the tape drive goes offline automatically.
I have run the hp tape tools and the drives appear to be healthy. Also check out all our tape drive accessories, from tape drive repair, to tape cartridges, turtle cases and tape drive repair. It will then show the new tape in the media window to the right. Backup exec will not perform an inventory job supertekboy. For anyone like me still stuck with backup exec, be2014 is. I have one client who has backup exec backing up some servers to an lto2. I have checked the cables and made sure that they are plugged in and the only way to fix the problem for a short while is to stop the backup exec. A symptom of a corrupted driver installation is that a warning icon appears on the tape drives and medium changers libraries in the. I was wondering if anyone knows of a good free backup software that supports tape drive backup. We can disable and delete the drives and the changer from backup exec theand recycle services. They would swap the drives out weekly, so each drive would be offline for as much as 3 weeks. What made matters even more strange was that they could actually perform regular backups. Is there a way to view the contents from a backup exec. There is a variety of things we need to do before we can do a backup.
From a backup exec server on which backup exec is installed, go to. A tape drive is no use without backup software, so it would be pointless to assign it a drive letter. I am really excited to announce that backup exec 2014 is generally available. I can then right click the tape drive and select online and it comes online but when i click inventory the drive goes offline again. You can try to implement backup of raw backup to disk folder, but it is associated with number of difficulties when restoring. You can follow the question or vote as helpful, but you cannot reply to this thread.
In the backup exec console, go to devicesstorage tab. This hardware compatibility list applies to backup exec for netware servers. If your tape gateway uses the symantec backup exec 2014 or netbackup 7. Moving from backup exec to veeam veeam community forums. I have come across administering a backup exec 10d system, and all its tapes show a total capacity of 17,8 gb while showing a used capacity of e. With advanced availability features such as backup from storage snapshots, builtin wan acceleration, orchestrated failover plans for vm replication, and veeam cloud. Backup exec keeps taking tape backup drive offline. Symantecs fileconnect software download portal has being decommissioned and has been replaced by the software download capability in mysymantec. How to recreate tape library in symantec backup exec february 22nd, 20 ondrej zilinec leave a comment go to comments here is my best practice to recreate tape library under symantec backup exec i used version 12. The issue is reproducing with all the backupexec versions.
All hardware must be present on this hcl for support, unless a section clearly states that the devices listed are not the only devices supported such as the disk target section. How to reconfigure backup exec after an autoloader swap. Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it acronis products cannot access tape drives if there is symantecs backup exec installed knowledge base. Find answers to backup exec keeps taking tape backup drive offline. Backup exec with 2 tape drives ars technica openforum.
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